Supplier invoices and AI scanning

The supplier invoice is the last document in the chain and the one people most often skip. It is worth the five minutes: it is what catches being charged for goods you sent back.

Two ways in

• From a GRN — open the goods received note and raise the invoice from it. Every line is prefilled with what you received.
• Scan it — Procurement → Invoices → Receive, then upload a photo or PDF. Servora reads the supplier, the invoice number, the date and the line items, and asks you to confirm.

What the scan gets right, and what to check

AI extraction is good at printed invoices and reasonable at photographs of them. It is not infallible. Always check three things before you save:

1. The supplier it matched to.
2. The total — if it matches the paper, the lines almost certainly do too.
3. Any line it flagged as unmatched — an item it could not tie to one of your ingredients.

Where a supplier calls something by a different name than you do, teach it once under Product Mapping and it will match from then on.

Matching against the GRN

When the invoice is linked to a goods received note, Servora compares them line by line and shows you where they disagree — a quantity billed that was never received, a unit price above what was ordered. This is the check that pays for itself.

Statuses and payment

Status	Means
Draft	Captured, not yet confirmed.
Issued	Confirmed and payable.
Paid	Settled — record part payments as they go and the balance updates.
Overdue	Past its due date and still unpaid.

These are your suppliers' invoices to you. Your own Servora subscription invoices are a different thing entirely, under Billing.