Built for how kitchens
actually run.
14 areas of the operation, on one set of numbers. Here is everything in each, and which plan it comes with.
- areas
-
14
areas
- capabilities
-
146
capabilities
- staff phone apps
-
3
staff phone apps
Ingredients and recipe costing
The foundation of food cost control. Every ingredient tracked, every recipe costed, food cost percentage current as prices move.
Free and up
See Ingredients & costing in action- Ingredient database with UOM conversions (kg, g, L, ml, pcs and more)
- Pack size, yield percentage and wastage factor behind every cost
- Recipe builder with cost per serving and food cost percentage
- Ingredient and packaging lines costed on the same recipe
- Tiered recipe pricing by price class
- Cost history per ingredient, per supplier
- Ingredient and recipe category trees
- Per-outlet recipe tagging for menu customisation
- Recipe images for dine-in and takeaway plating, plus training video
- CSV and Excel import with AI-assisted ingredient and UOM matching
AI document capture and analysis
The typing is the reason costing goes stale. Photograph the invoice and the numbers walk themselves in, with a review step before anything lands.
Basic · more with AI Insights
See AI capture in action- Supplier invoices and delivery orders read from a photo or PDF
- Extracted lines staged in a review queue, never imported blind
- Rows matched to your ingredients, with UOM corrected before import
- Ingredient cost and price history updated on approval
- Z-report and POS export captured from an image
- Three-way matching of invoice against purchase order and GRN
- Weekly and monthly written reviews of what moved and why
- AI insights over the sales log
- Receipt photos, and Touch 'n Go and Setel statements, read for petty cash and personal claims
Servora MCP: ask your own AI
Connect Claude, ChatGPT or Cursor once, then ask about sales, food cost, stock and purchasing in plain words. It reads Servora live, as you, and never changes a thing.
AI Insights add-on · included in Full
See Servora MCP in action- Works with Claude (web, desktop and mobile), ChatGPT, Claude Code and Cursor
- One connector address per company, signed in with your own Servora account
- Acts as you: only the outlets and screens your role can open
- Read only: it can never approve, pay, send or delete anything
- Payroll, salaries and personal details are never shared
- Sales, targets, item sales, busiest hours and menu engineering
- Food cost, COGS, recipe costs and ingredient price changes
- Purchase documents, spend by supplier and department budgets
- Stock on hand against par, stock takes, wastage and transfers
- Assets, audit results and expiring food labels
- Ready-made starters: weekly review, price rise impact, reorder check and menu review
- Off until a Company Admin switches it on, with every connected app listed and a Disconnect for each
Purchasing and receiving
Request through to invoice, fully tracked. Nothing lost between the order, the delivery and what you were billed.
Basic
See Purchasing in action- Purchase requests with an approval gate
- Purchase orders with par-level auto-ordering and template pre-fill
- One order split across several suppliers
- Convert a PO to a delivery order, then to a goods received note
- Supplier invoices matched against the PO and the GRN
- Credit notes against a supplier
- Price comparison across suppliers over time
- Price alert thresholds per ingredient and supplier
- Ingredient costs updated automatically on receipt
- PDF documents and supplier email at each step
- Approved requests consolidated by supplier for a central purchasing unit
- A weekly purchase budget per department, earned from its own sales, with a reason asked for any order that goes over
- Petty cash vouchers from a receipt photo, approved on the phone and replenished in batches
Inventory and stock control
What you hold and where it went. Counts, wastage, transfers and staff meals all land in the same ledger.
Basic · stock counts on Free
See Inventory in action- Stock takes as a per-ingredient variance count or a single summary total
- Count sheet templates and mobile-friendly entry
- Wastage by ingredient or by recipe, costed automatically
- Staff meal deductions from inventory
- Prep items with method steps and per-outlet availability
- Inter-outlet transfers of ingredients, prep items and recipes, with a send and receive workflow
- Chargeable transfers raise an invoice against the receiving outlet
- Par levels per ingredient, per outlet
- Summary and line-by-line exports for wastage, staff meals and transfers, as Excel or PDF
- A completed stock take exports to PDF or Excel, or consolidates several counts into one sheet
Central kitchen and production
For operations that produce centrally and distribute. Batch production planned, executed and measured against what it should have yielded.
Central Kitchen · per kitchen
See Central kitchen in action- Batch production orders raised against target outlets
- Execute an order: log actual yield and record production waste
- Outlets raise prep requests to the central kitchen
- Kitchen-only recipe library, separate from the menu
- Production history and yield analysis reporting
- Separate kitchen sign-in for production staff
Food safety labelling
HACCP date labels printed at the bench, with the shelf life worked out for you and a record of every label that came off the printer.
Food Safety Labels add-on
See Labelling in action- Date labels printed through PrintNode or Servora's own print agent on the outlet PC
- Shelf life rules per item, driving use-by dates automatically
- Label template designer with a visual layout and field tokens
- Label sets for a station or a prep list, printed in one go
- Staff app on your own subdomain, installable on a phone
- PIN access per person, so the app is not a shared login
- Prepared-by captured on every label
- Expiring-soon view for the walk-in
- Full print log by batch and by label
- Printable QR cards so staff reach a set from the bench
Sales and revenue
Every ringgit from every outlet, with Z-report capture so the daily numbers do not have to be typed twice, or POS Sync so they are not typed at all.
Free and up · POS Sync add-on
See Sales & POS in action- Daily sales entry by meal period with pax counts
- Revenue split across your own sales categories
- Z-report image capture and CSV import from your POS
- Monthly and daily revenue targets per outlet
- Revenue analytics and average check
- Attachments held against a day's takings
- POS Sync: sales imported from the till by a small agent on the outlet PC
- New POS departments mapped once, then remembered for every day after
- Item sales from your POS product mix, matched to recipes with AI suggestions, modifiers costed onto their dishes
- Item sales checked against daily sales, by day and by sales category
Reports and analytics
The weekly management meeting in one screen, and the cost summary, stock movement and purchasing behaviour behind it.
Basic
See Reports in action- Weekly WIP review: the week or month just closed against the one before, as a scrolling report, a full-screen slide deck for the meeting, or a PDF
- That review carries sales performance and forecast, wastage and transfers by department, overtime by section, and payroll labour cost
- Cost summary with COGS and month-to-date comparison
- Performance, cost analysis, wastage and labour cost views
- Weekly and monthly periods throughout
- Labour cost with front and back of house split
- Ingredient price history and supplier trend
- Stock balance by product and by package, plus stock cards
- Stock count analysis, adjustments, transfers and inventory variance
- Purchase and order summaries, invoice summary, GRN and DO reports
- Menu ingredient usage read against sales
- Menu engineering from real portions sold and recipe cost, a sales heatmap by weekday and hour, and theoretical against actual usage
- Hero items: the best-earning Star in every category, category group and department, with Stars over your food cost target flagged
- Interactive charts for purchases by supplier, and wastage and stock takes by department
- CSV, Excel and PDF export throughout
- Scheduled report subscriptions by email
People, attendance and claims
The staff side of the cost line: who worked, who is owed, and the paperwork that comes with it, through to the payslip.
HR & Payroll · per employee
See HR & payroll in action- Employee records by outlet, section, status and employment type
- Duty roster with stations and approvers, or imported from your Excel roster as a PDF
- Clock-in at the outlet kiosk, or by phone against the kiosk's rotating QR code
- Attendance recorded against configurable codes
- Leave types and approvers, and overtime claims with approval routing
- Custom OT rates, with claim PDFs per employee and as a summary
- Meal and attendance allowances worked out from attendance
- Service charge pools distributed across the team
- Payroll runs with payslips, EA forms and Form E
- Labour cost transfers when staff are lent to another outlet, carried into the labour reports
- Employee document folders, and export to PDF and Excel
- A fixed weekly roster per outlet, with public holidays and days in lieu worked out
- Personal claims for mileage, parking, toll, transport, meals and medical, sent by month and paid by Finance
- A phone-first Staff Portal with Face ID or fingerprint sign-in, leave, claims, payslips and the roster
- Staff told on their phone when leave, overtime or a claim is decided, or a payslip or roster is out
Training portal
Standardise how a dish is made across every outlet, in a portal that carries your branding rather than ours.
Learn SOP add-on
See Learn SOP in action- SOP per recipe with step-by-step method
- Dine-in and takeaway plating galleries, and training video
- Courses, quizzes and learning paths assigned to staff
- Live sessions, a leaderboard and certificates with a QR to verify them
- The SOP library opened from the staff portal on the staff PIN
- Separate portal with your company branding, installable on a phone
- QR code access for printing in the kitchen
- SOP PDF export, one recipe or the whole book
- Staff registration with manager approval
Outlet audits and compliance
Scored checklist audits of an outlet on a phone, where every non-conformance ends in a fix that somebody owns.
Audits & Compliance add-on
See Audits in action- Scored checklist audits from your own forms, with a ROSE form ready to use
- Pass, Conditional pass or Fail, not just a percentage
- Every non-conformance becomes a corrective action with an owner
- Photos of the fix, and separate verification photos from the auditor
- Re-audit due dates for conditional passes, on the schedule and the dashboard
- Audit schedules per form and outlet, with email reminders when overdue
- Outlet staff see their own fixes in the staff portal
- Score trend report, and a PDF report with twelve months of history
Assets and smallwares
Plates, pans and equipment tracked like stock: what each outlet holds, what it cost, and where it went.
Assets add-on
See Assets in action- An asset register with a photo on every item
- On hand per outlet from the last count, plus receipts, minus disposals
- Asset count sheets, printable with a photo on every row
- Assets on purchase requests, orders, deliveries and GRNs beside ingredients
- Transfers between outlets move assets in the register
- Returned or damaged items leave the register when a credit note is issued
- Valued at cost, with a tax class per asset
Multi-outlet, roles and control
One outlet or twenty, on shared data with access scoped to the people who should see it, and a record of who changed what.
Every plan
See Multi-outlet in action- Shared ingredient and recipe data across outlets
- Outlet-scoped data with quick switching, plus an all-outlets view
- Outlet groups for bulk operations
- Role-based permissions, scoped per company
- Guided onboarding for outlets, categories, suppliers and users
- Company branding, registration details and feature toggles
- Departments, sections and tax rates
- Audit log with CSV and PDF export
- API keys for integration
- Ready-made company-wide, outlet and head-office roles
- An inbox and phone notifications the moment something waits for your approval
See it against your own menu.
The trial is the full product for 14 days, with no card required. After that, Free keeps one outlet costing for good.