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Purchasing

Requests, orders, deliveries, goods received, supplier invoices and credit notes.

How a purchase moves through Servora

Five documents, each filled from the one before it. Which ones you use depends on how your company is set up.

3 min

Raise a purchase request

Tell head office what your outlet needs, without needing to know who supplies it or what it costs.

3 min

Process requests: buy, or send from the store

Purchasing decides how each approved line is filled — bought, sent from the central kitchen store, or made by the kitchen — and raises it all in one go.

7 min

Branches owned by a separate company

When a branch belongs to another company in your group, stock sent to it and goods bought for it are billed to it, at cost.

4 min

Raise and send a purchase order

Turn requests into orders, split them by supplier, and email them out as a PDF.

3 min

Receive a delivery

The GRN is the most important document in the system. What to check, and what it changes.

3 min

Supplier invoices and AI scanning

Record what you have been charged, let Servora read the invoice for you, and check it against what you received.

3 min

Receive suppliers' LHDN e-invoices (MyInvois)

Connect Servora to LHDN MyInvois so your suppliers' validated e-invoices arrive by themselves and are matched to what was delivered.

5 min

Credit notes

Getting money back for what was short, damaged or overcharged — and having it show up in the right month.

2 min

Suppliers, product mapping and price alerts

Set suppliers up once, teach Servora their product names, and get told when a price moves.

3 min

Petty cash: the holder claims, the approver approves, Finance reimburses

Each outlet's petty cash holder pays from the cash box, adds the receipts in Cash box and sends them as one claim. An approver approves it, Finance reimburses the holder — or eithe...

5 min

Purchase budget: how much you can still order

Each department gets a weekly purchase budget earned from its own sales. Order to "This week · left" and the month closes on its target cost %.

6 min