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Certificates and report cards

Proof for the individual, and a picture for the manager.

2 min read · Last reviewed 22 Oct 2026

Certificates

Completing a course or a learning path can issue a certificate: the person's name, what they completed, the date, and a signatory. It downloads as a PDF and carries a QR code.

The QR resolves to a public verification page — anyone can scan it and confirm the certificate is real, without a login. That is what makes it worth anything to an inspector or a next employer.

Learning, Certificates: a search by name, course or serial, tabs for expiring soon, valid, expired, revoked and all, and Ahmad Faiz's food safety certificate, serial, score 80%, issued 22 September and expiring 22 October, with PDF and Revoke
Learning → Certificates.
  1. Signatory — whose name and signature go on every certificate.
  2. Search — by person, course or serial number.
  3. Expiring soon — lapsing in the next 60 days. Re-assign the course before they do.
  4. Expired — no longer valid. Valid and Revoked are beside it.
  5. Serial — what the QR on the certificate checks against.
  6. Expires — red when it is close.
  7. PDF — the certificate, with its QR code.
  8. Revoke — withdraw one issued in error. The QR then says so.

Report cards

Learning → Report Cards is the manager's view: per employee, what was assigned, what was completed, average score, certificates held. Filter by section or outlet.

Read it for two things: individuals who are behind, and courses everybody scores badly on. The second is usually the course's fault, not the team's.

Learning, Report cards: a list of staff with their average score, and Nurul Izzati's card — average 93.3%, 3 of 3 passed, 14,000 points, rank 2 of 6 this month — with what to work on, what is outstanding, her certificates and recent attempts
Learning → Report Cards, one person open.
  1. A person — their average across every attempt.
  2. Average — across their attempts.
  3. Passed — quizzes passed out of those taken.
  4. Rank — this month, by points.
  5. What to work on — topics where they keep getting it wrong.
  6. Still outstanding — assigned and not done.
  7. Certificates — what they hold, with the PDF.
  8. Recent attempts — every attempt, not just the pass.

The leaderboard

Learning → Leaderboard, and Board in the Staff Portal, rank points earned in quizzes this month. It works well where training is a shared push and badly where it becomes a public ranking of who reads slowly — say which it is for.

Still stuck?

Tell us what you were trying to do — a person on our team will reply. If this guide is missing a step or out of date, say so and it gets fixed in the manual, not just in an email.

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