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Training

Courses and quizzes

Write the material once, test that it landed, and keep the record.

2 min read · Last reviewed 22 Oct 2026

Training in Servora is built around the fact that F&B teams turn over and shifts are short. Material is short, tested, and recorded — so "we trained them" is a fact rather than a belief.

Learning, Courses: 3 courses, all published, 2 of them compliance, none without a quiz; and a list of Knife skills, Allergens on our menu and Food safety basics, each with its source, quiz, outlets and status
Learning → Courses.
  1. New course — write it here, or start from an SOP or a document.
  2. Compliance — courses everybody must hold, with an expiry.
  3. Without a quiz — courses nobody can prove they understood. Aim for none.
  4. Compliance only — just the courses that matter to an inspector.
  5. Compliance badge — on the course itself.
  6. Quiz — how many quizzes test it.
  7. Outlets — where it is assigned.
  8. Edit — the material, the quiz and who it is for.

Courses

A course is the material: text, images, video, or a link to an SOP exported from a recipe. Keep them under about fifteen minutes — a course that needs a quiet half hour will be done by nobody on a Saturday.

Courses can be limited to some outlets, and marked Compliance — the ones everybody must hold, with a renewal period.

Quizzes

A quiz is how you find out whether the course worked. Multiple choice, with a pass mark you set. Questions can carry their own translations, so a mixed-language team takes the same quiz in the language they read.

Attempts are recorded — every one, not just the pass. Three attempts to reach 80% is a different result from first time, and both are worth knowing.

Learning paths

A path is an ordered set of courses and quizzes: New kitchen hire, Barista level 1, Shift leader. Steps unlock in sequence, so somebody cannot take the knife-skills assessment before the food-safety course.

Assign a path to a person or a whole section and their progress is tracked against it.

Assignments and deadlines

An assignment ties a person to a course with a due date. Overdue assignments surface for their manager. Assign at hiring, not at inspection time.

Still stuck?

Tell us what you were trying to do — a person on our team will reply. If this guide is missing a step or out of date, say so and it gets fixed in the manual, not just in an email.

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