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Labels

Print a label

Pick the item, confirm the storage state, print. Thirty seconds including the walk to the printer.

2 min read · Last reviewed 22 Oct 2026

Print labels: the Kitchen pass printer, Hafiz Rahman as Prepared by, a search for items, a box for something not in the system, and two items to print — chicken thigh, use by, chilled, 2 copies, use by 24 October; and sambal ikan bilis frozen, with no rule, asking for a use-by date
Labels → Print Labels, with two items waiting to print.
  1. Printer — the label printer at this outlet, and its label size.
  2. Prepared by — required. Search by name or staff ID.
  3. Search — ingredients, prep items and recipes.
  4. Not in the system — a one-off — type its name and add it.
  5. Label type — use-by, defrosting, opened and so on.
  6. Storage — changes the shelf life, so it is asked every time.
  7. Copies — one per container.
  8. Use by — worked out for you, and where the rule came from.
  9. No rule — nothing set for this item in this state. Type a date — the label is marked as manually dated in the log.
  10. Print — prints every item in the list.

Printing

  1. Open Labels → Print Labels.
  2. Find the item. Recipes, prep items and ingredients are all printable.
  3. Confirm the storage state — chilled, frozen, ambient, thawed. This changes the shelf life, so it is asked rather than assumed.
  4. Set the quantity of labels.
  5. Check Prepared by. It is mandatory: a food-safety label with nobody's name on it does not do the job it exists for.
  6. Print.

The use-by date

You do not type it. It comes from the shelf-life rule that applies to that item in that state — see Shelf-life rules. If no rule can be found, Servora says so and asks you to enter a date by hand, and flags the label as manually dated so it stands out in the log.

Reprinting

A label that jams or smudges can be reprinted from the Print Log — and it reprints with the original prepared time and use-by date, not a fresh one. Reprinting a damaged label must never quietly extend the food's life.

If nothing comes out

  1. Check the job in the Print Log. If it says failed, the message says why.
  2. Check the Print Agent for that outlet is online — see Printers and print agents.
  3. Check the printer has labels in it and no error light. A spooled job that never printed is nearly always paper or a lid.

Still stuck?

Tell us what you were trying to do — a person on our team will reply. If this guide is missing a step or out of date, say so and it gets fixed in the manual, not just in an email.

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