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Shelf-life rules

Where use-by dates come from, and the order Servora looks for one in.

2 min read · Last reviewed 22 Oct 2026

A shelf-life rule says: this item, in this storage state, lasts this long. Set them once and every label prints the right date without anybody deciding.

Labels, Shelf life: 5 of 8 categories have a chilled life; a search, a Categories picker and an Only rows with nothing set switch; a row to apply one value to the page; and categories with a life per storage state — Meat and Poultry 2 days chilled, 90 days frozen, 24 hours thawing
Labels → Label Settings → Shelf Life, by category.
  1. Coverage — how many categories have a chilled life. Aim for all of them.
  2. Search — by name.
  3. Categories or items — set categories first; switch to items, prep or production for the exceptions.
  4. Only rows with nothing set — what is still missing.
  5. Apply to this page — one value for every row shown.
  6. A category — one row covers every item in it.
  7. Chilled — a number and a unit: minutes, hours or days. × clears it.
  8. Frozen — each state is its own rule. Blank means none — Servora does not guess.

Storage state is part of the rule

The same item lasts different lengths of time depending on how it is kept, so a rule is always for a state — chilled, frozen, ambient or thawed. A three-day chilled life says nothing about frozen, and Servora will not guess: if you have not set a frozen rule, it asks rather than inventing one.

Setting them at the right level

Rules can be set on a category or on an individual item. Do the category first — "all prepared sauces last 5 days chilled" covers forty items in one row — and then override the handful that differ.

The order Servora looks

  1. A rule on the item itself.
  2. For a prep item, the rule on the recipe behind it.
  3. A rule on the item's category.
  4. A shelf life recorded on the recipe from before rules existed — used only when the state being asked about matches the item's own storage instruction.
  5. Nothing found: staff enter the date by hand and the label is flagged as manually dated.

The screen shows which level a life came from, so you can see whether an item is inherited or set directly.

Getting the numbers right

Shelf lives are a food-safety matter, not a system setting. Take them from your HACCP plan or your food-safety consultant, not from what the last kitchen did. Servora will print whatever you configure, correctly and consistently — including a wrong number.

Still stuck?

Tell us what you were trying to do — a person on our team will reply. If this guide is missing a step or out of date, say so and it gets fixed in the manual, not just in an email.

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